FAQ

No, our classes are only open to members of Rochester Makerspace. To join, please review the steps on our Membership page. We would love to have you as a member!

First, join Rochester Makerspace! More information about how to join can be found on our Membership page. If you are already a member, please refer to your Welcome email for the passcode. Please search your email account, including your spam folder, before emailing office@rocmakers.org for assistance. Please note, we use different passwords for equipment reservations, so make sure you are using the correct passcode.

Click on the Register button in the class details and complete all the fields on the Registration Form. You will receive a Confirmation Email – please save this email! Once registered, if you cannot attend a class for any reason, you must cancel your registration as soon as possible using the link found in that email! This is a Rochester Makerspace requirement due to our small class sizes, and allows the next person on the waiting list to be added to the class.

After you register for a class or join a waitlist, you will receive a Confirmation Email. If you do not, please send an email education@rocmakers.org. It is likely there was a typo, or you did not complete the registration steps.

Use the link provided in your Confirmation Email to un-register. If you have to cancel within 24 hours of the class, we ask that you email education@rocmakers.org.

If you miss a class, your absence is logged. More than one unexcused absence without properly un-registering in advance will result in your class privileges being revoked. Please refer to “What if I cannot attend a class?” above. We take this seriously because our classes are very small (usually capped at 4 students). So if your plans change, you must un-register as soon as possible to give another member the opportunity to enroll.

If a class is fully enrolled, the Register button will change to a Waitlist button. Click that, and complete the registration form. You will be added to the waitlist in the order received.

If someone un-registers from the class, the first person on the waitlist will automatically be enrolled and notified via email. Please monitor your email closely! Note that our waitlists are capped at six people. If the waitlist is full, the class will read FULL and no further additions to the waitlist can be made.

While the majority of our classes are free to our members, some classes use more materials and require a fee to cover our costs. These are typically project-based classes, and in most cases students keep what they make. Refer to each class description for specifics.

Yes, if you un-register at least 48 hours prior to class, we will issue a refund. Please email education@rocmakers.org after you un-register to request a refund.

Yes, but children must be accompanied by a guardian as outlined in your member agreement. Certain areas of Makerspace also have a minimum age, as listed in the general FAQ above. Children attending classes must meet those age restrictions. Each parent and child must register as separate attendees. Please keep in mind some of our classes are long, so please consider your child’s interest and attention span before enrolling.

We are always looking for new instructors to share their knowledge. You must be a member of Rochester Makerspace to teach here. This is to ensure all instructors have the proper safety training, and access to our space and resources. We look for passionate, reliable individuals to teach for us, and preferably all potential instructors can provide at least one other member as a reference.

We also periodically invite guest lecturers do group presentations for our members. This is a great way for you to share a hobby or passion, and a way for us to gauge interest among our membership in various topics. You do not need to be a member to be a guest lecturer.

If you are interested in either option, please email education@rocmakers.org. We assess every proposal on a case-by-case basis.